Subscriptions

Can I add additional subscription products to my deliveries?

Yes! Tap the account link in the top right corner of the website. Enter your email address and you’ll get a login code - no need to remember a password. Once you’re logged in, confirm that your subscriptions are consolidated into the fewest shipments to get shipping discounts. Then, tap add or edit products and add what you need.

Hang on, how do I subscribe in the first place?

Good question. You can either go into the product page, tap subscribe and save, and choose your frequency, OR add the product to cart, and change to a subscription product anytime in the drawer cart.

What if I only want to add something once to my existing delivery?

Same as above - go into your account, “Edit or Add Product” , hover over the product (on desktop), or tap the product (on mobile), then select “Add one-time.”

How do I change or cancel a delivery?

Go into your account, choose the subscription you’d like to change and hit “Manage Subscription.” and you’ll be able to change the date of the next delivery AND the frequency. Also, if you’re signed up for SMS alerts, you’ll be able to pause, delay, or immediately ship the product from SMS.

Can I use discount codes on subscription orders?

When a discount code is advertised on our social media, emails, or website, the code will work on one-time orders. The exception to this is when the language explicitly says "xx% off your first subscription order." In that case, the code will work on a subscription order only, and after the first subscription order, subsequent orders will be 15% off.

Can I use rewards points on subscription orders?

Yes. Our loyalty program points can be found within the customer portal for subscribe and save customers and applied to future orders. Additionally, all rewards discounts are applicable to first-time subscription orders.

Will I be notified about my deliveries?

Yes - you’ll receive an email 3 days before the order charges. Then, one day before it charges, and a confirmation email once the order is charged. If you’ve opted into SMS notifications here, you’ll also receive a text notification 3 days ahead of time.

How do I log into my subscriptions?

On desktop, through our actual site www.EarthFedMuscle.com

• Log In to your account then you will need to click "Go to Store" in the top right corner.

• On mobile, same thing except it’s a small icon of a store.